Non-emergency field support
Trail-side and roadside assistance.
Practical help for disabled vehicles and recreational equipment when the situation is safe, reachable and within current equipment and legal scope.
Roadside help may include
- Battery jump starts
- Changing a flat using the customer's serviceable spare
- Limited fuel delivery
- Basic lockout support only with appropriate tools and authorization
- Visual condition checks and location photos
- Parts, keys or small-item delivery
- Coordination with a licensed tow provider when needed
Emergency and towing boundary
Call public safety when life or active traffic is at risk.
Call 911For injuries, exposure, missing persons, unsafe weather, fire, active traffic danger or any life-safety concern.
Licensed towingTransporting disabled highway vehicles or work requiring towing authority stays with an appropriately licensed and insured provider.
Unsafe recoveryNo unstable slopes, deep water, thin ice, downed power lines, heavy rollover recovery or work beyond equipment ratings.
When requesting assistance
Send a pin, photos and conditions.
Include your exact location, vehicle or equipment type, estimated weight, what happened, access route and any immediate hazard.